This policy explains how we process the personal data you provide through the quote request form on this website or by e-mail, in accordance with Regulation (EU) 2016/679 (GDPR) and Czech Act No. 110/2019 Coll., on the Processing of Personal Data.
1. Data controller
The controller of your personal data is HAZMAT CARGO s.r.o., Company ID 04366751, VAT ID CZ04366751, registered office K letišti 1088/59, Ruzyně, 161 00 Praha 6, Czech Republic (the “controller” or “we”).
For any questions about personal data protection, contact us at info@hazmatcargo.cz or +420 220 113 622.
2. What data we process
The data you enter in the quote request form: full name, company name, e-mail address, phone number, transport mode, pickup and delivery locations, type of goods or UN number, and your note.
The content of any file you attach to the request (for example a safety data sheet). Please do not include personal data in attachments that is not needed to handle your request.
Technical data: when the form is submitted, your IP address, which we use briefly to protect the form against abuse, and standard server logs (IP address, date and time of the request, browser type) needed to run the website securely.
3. Purposes and legal basis
Handling your request, preparing a quote and the related communication. The legal basis is taking steps at your request prior to entering into a contract under Article 6(1)(b) GDPR.
Communication with contact persons of business customers, protecting the form against abuse, securing the website and, where necessary, establishing, exercising or defending legal claims. The legal basis is our legitimate interest under Article 6(1)(f) GDPR.
We do not use your data to send marketing communications.
4. Is providing data mandatory?
Providing data is voluntary. Without your name, e-mail, pickup and delivery locations and the type of goods, however, we cannot handle your request. Company, phone, attachment and note are optional.
5. How long we keep data
We keep data from the request and the related communication for 3 years after our last communication. If a contract is concluded on the basis of the request, we keep the related documents for the period required by law (for example accounting and tax law).
The IP address used to protect the form against abuse is kept only in the server's memory, for at most 10 minutes. Server logs are kept for as long as necessary to run the website securely.
6. Recipients
Your data is accessible to authorised employees of the controller. It is also processed by our processors who provide the technical operation: the website hosting provider and the e-mail service provider. We have agreements with them under Article 28 GDPR.
We may disclose data to public authorities where required by law.
7. Transfers outside the EU
We do not transfer personal data from the form to countries outside the European Union and the European Economic Area or to international organisations.
8. Your rights
You have the right to request access to your personal data (Article 15 GDPR), rectification (Article 16), erasure (Article 17), restriction of processing (Article 18) and data portability (Article 20). You may object to processing based on legitimate interest (Article 21).
You can exercise your rights by e-mail at info@hazmatcargo.cz or in writing at our registered office. We will respond without undue delay and in any case within one month.
9. Right to lodge a complaint
If you believe that our processing of your data breaches the law, you can lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Prague 7, www.uoou.cz.
10. Automated decision-making
No automated decision-making or profiling takes place.
11. Cookies
Information about cookies is available on the Cookies page.
Effective from 12 November 2026